Intermedia: Call Transfers

Intermedia: Call Transfers

Supervised (Warm) Call Transfer

  1. While on a call, place the caller on hold bypressing Transfer.
  2. When you hear the Dial Tone, dial the desired phone number.
  3. Announce the call to the new party.
  4. Press theTransferkey. Your line will hang up and transfer the caller to the phone number.

Unsupervised (Cold) Call Transfer (will show caller's #)

  1. While on a call, place the caller on hold bypressing Transfer.
  2. When you hear the dial tone, dial the desired phone number.
  3. PressBTransferagain.
  4. Your line will hang up and thecaller is transferred to the phone number.


    • Related Articles

    • Intermedia Unit Call Parking

      To park a call or pick up a parked call: While on a call,dial #7 or press the Park softkey (if available) (you may need to press the More key to see this option) . Listen to the call park code, which is the extension number that the call was parked ...

    • Intermedia: Transfer calls directly to Voicemail

      Intermedia Unite users may use a star code to send a call directly to another extension's voicemail box. Transfer to Voicemail via Phone: When on a phone call, press the Blind Transfersoft key. On different phone models this option can be accessed ...

    • Intermedia Elevate Quick Start

      To get started with your Intermedia Elevate serviceclick here. You can also download the Quick Start Guide and the full Getting Started Guide below.

    • Intermedia Unite Web App

      The Intermedia Unite Web App makes it easy to make calls or send texts from your PC with no software installation needed! Just go tohttps://unite.intermedia.com and log in with your Unite user information. If you need your user information or ...